Speech AI Software Providers

"Speech AI" is software that performs some artificial intelligence on speech or voice. For example, a common type of Speech AI software used in the CX industry is "text-to-speech" software which converts spoken words into text. This is very useful for performing processing on a voice. By converting spoken words into text or data, computers are able to process the data to do things like: respond to a customer in an interactive voice response (IVR) flow, perform speech analytics to analyze a conversation, etc.

The Speech AI category is closely related to the Conversational Intelligence category and the Interactive Voice Response (IVR) category. All three typically use some form of artificial intelligence to process or analyze speech.

At CXspy, we track 12 companies in the Speech AI category. Only a few of these companies are shown below. Subscribers can access details about all 12 companies in the Speech AI