Call Routing Software Providers
"Call Routing" platforms ensure that calls (typically inbound calls) are routed to an available call center to be handled. Call routing platforms are often used in conjunction with inbound calls that are generated based on paid media (such as television or radio ads). Call routing platforms can handle thousands of inbound calls, and route those calls to call centers that are connected to the call routing platform. Often, call routing platforms have some mechanism to detect whether a call center has agents available to handle a call.
At CXspy, we track 1 companies in the Call Routing category. Only a few of these companies are shown below. Subscribers can access details about all 1 companies in the Call Routing
intelemedia.com