SoundHound Speech AI Software

About SoundHound

SoundHound AI, Inc. (Nasdaq: SOUN) provides voice-native and agentic conversational AI for enterprises. Principal offices are at 5400 Betsy Ross Drive, Santa Clara, CA 95054, with phone (408) 441-3200 per SEC filings. Founded in 2005, the company grew from music recognition into the Houndify voice platform and later OASYS, described as a self-learning Orchestrated Agent System for building agents that complete customer and employee workflows across phones, chat, kiosks, in-vehicle systems, drive-thrus, and related channels. Product themes on soundhound.com include voice-native listening in noisy conditions, guardrails and optional human assist, multi-touchpoint deployment, co-managed agent creation, and industry solutions for automotive, healthcare, financial services, restaurants, and retail. Homepage quotes name Resorts World Las Vegas, Qualitas, Five Guys, and Stellantis. On September 4, 2026, SoundHound announced completion of its LivePerson acquisition, appointment of John Collins as CFO, a debt-free combined balance sheet after retiring LivePerson debt, and plans to fold LivePerson messaging into OASYS while keeping SoundHound as the public parent. FY 2025 revenue was $168.9 million (up 99% year over year). Q2 2026 revenue was $61.9 million. The YE 2025 Form 10-K reported about 954 full-time employees as of December 31, 2025; a current combined post-close headcount is not stated in the closing press release.

SoundHound  Features

1. OASYS voice-native Orchestrated Agent System for building and deploying conversational AI agents

2. Agents for transactions, tasks, and workflows across phones, kiosks, chat, drive-thrus, TVs, and in-vehicle

3. Voice-native listening designed for chaotic real-world audio conditions

4. Deep control with guardrails, rule-based actions, and optional human assistance

5. Single-platform deployment to digital and physical customer and employee touchpoints

6. Co-manage options to create agents independently, with AI, or with SoundHound

7. Commerce ecosystem connectors to brands and devices for conversational commerce

8. Vertical solutions for automotive, healthcare, financial services, restaurants, and retail

9. Layered guardrails at instruction, task, function, and channel levels

10. Proprietary PII LLM for detection and sensitive data masking

11. Tenant isolation, encryption, and audit-ready logging of agent decisions

12. Post-LivePerson omnichannel roadmap integrating enterprise digital messaging into OASYS across voice, web, mobile, SMS, and social

SoundHound  Pricing

No public list prices. Contact the vendor.

SoundHound  Customers

Resorts World Las Vegas; Quálitas; Five Guys; Stellantis

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