ElevenLabs

HQ: United Kingdom
Founded Year: 2022
Est. # Employees: 530
Revenue: $600M ARR (CEO, Sept 2026)
This is merely an estimate of annual revenue for ElevenLabs.
Company Type: Privately Held
Category: Speech AI
This is CXSpy's primary classification of the ElevenLabs software. The software may fit other categories as well.
Type: platform
CXSpy classifies CX software in one of two types (a platform or a tool). This is our view of the ElevenLabs software.

Description:ElevenLabs is an AI audio research and platform company whose voice models sit behind a growing share of automated customer service calls. Mati Staniszewski and Piotr Dabkowski founded it in 2022 to build human-like text to speech. It has since added speech to text, dubbing, music, sound effects, and conversational models. Its contact center product is ElevenAgents, an enterprise platform for voice and chat agents with integrations, telephony, knowledge bases, testing, and monitoring. ElevenAPI serves developers who need low-latency voice, and ElevenCreative serves creators and brands. In February 2026 ElevenLabs raised a $500 million Series D led by Sequoia at an $11 billion valuation, bringing total funding to $781 million. In May it said ARR had passed $500 million and the team had reached 530 people in more than 50 countries. By September the CEO told TechCrunch the company was at $600 million ARR, and backers reportedly valued it at $22 billion. Enterprise users named by the company and the press include Deutsche Telekom, Klarna, Revolut, Square, Cisco, and Salesforce. ElevenAgents pricing is public and billed per call minute.

ElevenLabs Speech AI Software

About ElevenLabs

ElevenLabs began in 2022 when co-founders Mati Staniszewski, who previously worked at Palantir, and Piotr Dabkowski set out to build a text to speech model that sounded human. The research group has since produced models for speech to text, dubbing, sound effects, music, and real-time conversation, most recently Eleven v4. The company sells three platforms. ElevenAgents lets enterprises deploy voice and chat agents with telephony, knowledge bases, RAG, testing, and monitoring, and lets them choose the reasoning model behind each agent. ElevenAPI gives developers low-latency voice infrastructure. ElevenCreative serves creators and marketing teams. Contact centers are now one of its largest markets. Klarna runs first-line phone support for 35 million US customers on ElevenLabs, according to TechCrunch, and Deutsche Telekom, Revolut, Square, Cisco, and several governments use it for support and citizen services. Decagon, which trained its voice product on ElevenLabs, now also competes with it. Funding includes a $180 million Series C in January 2025 and a $500 million Series D in February 2026 led by Sequoia at an $11 billion valuation, with later closes adding BlackRock, Wellington, NVIDIA, Santander, and Deutsche Telekom's T.Capital. The company reported $350 million ARR at the end of 2025, more than $500 million by May 2026, and $600 million in September. It is headquartered in London, with a US office in New York and teams in San Francisco, Warsaw, and other cities.

ElevenLabs Features

1. ElevenAgents platform for enterprise voice and chat agents

2. Text to speech models including Eleven v3 Conversational and Eleven v4

3. Speech to text and real-time turn-taking for natural interruptions

4. Built-in telephony, plus Twilio and SIP trunk connections

5. Knowledge bases and RAG, with a choice of frontier or open-weight reasoning models

6. Agent testing, monitoring, and analytics for large-scale customer operations

7. Voice cloning and voice design for a consistent brand voice in 70+ languages

8. ElevenAPI low-latency voice infrastructure for developers

ElevenLabs Pricing

Published on elevenlabs.io/pricing/agents. ElevenAgents plans are billed by call minutes: Free (15 minutes), Starter $6/month (75 minutes), Creator $22/month (275 minutes), Pro $99/month (1,238 minutes), Scale $299/month (3,738 minutes), and Business $990/month (12,375 minutes), with 4 to 40 concurrent calls by tier. Additional call minutes cost $0.08, burst minutes $0.16, and text messages $0.003. LLM usage is billed separately at cost. Enterprise pricing is custom, with SSO, BAAs, and higher concurrency.