ICTBroadcast Outbound Dialer Software

ICTBroadcast is a company that specializes in auto dialing and call center software solutions. The core of ICTBroadcast's offerings is its advanced blended call center software which supports both inbound and outbound calling functionalities. This software offers different auto-dialing modes such as power dialing, predictive dialing, press 1 support, and dynamic dialing. These modes are enhanced through the use of REST API, which allows for integration with third-party applications. The predictive dialing feature uses algorithms to automatically dial numbers and connect agents to live leads.

ICTBroadcast's product suite extends beyond simple auto-dialer software. It is designed as a unified communication autodialer and telemarketing software that supports a wide array of services including bulk voice, SMS, and fax broadcasting. ICTBroadcast leverages the open-source Asterisk communication engine and Kannel SMS gateway, ensuring a robust and reliable backend for its services.

ICTBroadcast.com offers a number of features including:

1. **Unified Communications Support**: ICTBroadcast integrates voice, SMS, fax, and email communications into a single platform.

2. **Auto Dialer Software**: The platform features advanced auto dialer capabilities, including predictive dialing, progressive dialing, power dialing, preview dialing, and manual dialing through WebRTC web phones.

3. **Survey and Poll Campaigns**: Businesses can conduct telephone surveys and polls using ICTBroadcast's survey campaign feature.

4. **Advanced Call Center Software**: ICTBroadcast offers a blended call center solution that supports both inbound and outbound calling. It includes various auto-dialing modes such as predictive dialing and dynamic dialing through a REST API, which allows for integration with third-party applications.

5. **Complete Call Center Solution**: Features such as call routing, monitoring, recording, and agent performance tracking are included to help businesses manage their call center operations efficiently.

6. **Telemarketing Software**: The telemarketing feature enables businesses to run effective campaigns with lead management, campaign management, and call scheduling. It is designed to boost conversion rates through targeted communication.

7. **Voice Broadcasting Software**: This feature allows for the distribution of pre-recorded voice messages to customers and prospects. It includes message scheduling, personalization, and real-time reporting to engage the audience effectively.

8. **Customer Relationship Management (CRM) Integration**: ICTBroadcast can integrate with top CRM solutions such as VtigerCRM, Bitrix24 CRM, Hubspot CRM, SuiteCRM, and ICTCRM.

9. **Affordable Pricing**: ICTBroadcast offers cost-effective packages, making it accessible for businesses of all sizes. The entry-level package for the Enterprise Edition starts as low as $20.

10. **Built on Open-Source Technology**: Developed over the Asterisk open-source communication engine, ICTBroadcast leverages the flexibility and robustness of open-source technologies.

ICTBroadcast offers a range of pricing plans tailored to different needs. The plans are structured based on the number of channels provided, as follows:

- **Free Tiers:**

- 5 channels: $0

- 10 channels: $0

- 50 channels: $0

- **Paid Plans:**

- 100 channels: $999

- 200 channels: $1599

- 500 channels: $2999

For additional details or specific requirements, potential customers are encouraged to contact ICTBroadcast directly.

ICTBroadcast serves a diverse range of customers and users across various industries, leveraging its advanced call center software and auto dialer capabilities. Notable users include businesses that require efficient communication tools for telemarketing, emergency notifications, customer service, and more. For example:

1. **Telemarketing Companies**: These entities utilize ICTBroadcast's telemarketing software to run effective campaigns, manage leads, and schedule calls. The software's ability to target prospects with customized messages significantly enhances conversion rates, making it a valuable tool for businesses focused on sales and marketing outreach.

2. **Service Providers**: The platform is also geared towards service providers, who can offer ICTBroadcast's functionalities as online services to businesses globally. Particularly, the Service Provider edition is tailored for B2B telemarketing, helping these providers support a broad range of clients in executing their outbound and inbound marketing strategies.

3. **Enterprise and Small to Medium Businesses (SMBs)**: The Enterprise edition of ICTBroadcast caters to the needs of both small and large business entities requiring scalable auto dialer software. ICTBroadcast provides essential features such as scalability to handle a high volume of simultaneous phone calls and API integration for system customization, ensuring businesses can efficiently manage their communication needs.

4. **Call Centers**: Offering both inbound and outbound call center solutions, ICTBroadcast supports various call center functionalities like power dialer, predictive dialer, press 1 dialer, and Robo dialer modes. This versatility makes it suitable for call centers focusing on customer service, sales, and automated notifications.

These user scenarios highlight ICTBroadcast's capability to serve a wide array of communication needs across different business models and sectors by providing a multifaceted platform that supports voice, SMS, fax, and email communications.